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Section 1.0 — Dress Standard, Induction and Sign-On10 xp
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Section 2.0 — OH&S Site Induction
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Section 3.0 — ASC247 / Retail Client Site On-Site Cleaning Manual
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Section 4.0 — Correct Chemical Usage and Safety
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Section 5.0 — Equipment Care, Maintenance and Troubleshooting
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Section 6.0 — Trading Floor Cleaning Process
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Section 7.0 — Amenities Cleaning Process
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Section 8.0 — Office and Tea Room Cleaning Process
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Section 9.0 — Window Cleaning Process
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Section 10.0 — Specifications and Cleaning Schedules
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Certification Statement - Retail Cleaning Training
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Section 5.0 — Equipment Care, Maintenance and Troubleshooting
Cleaning equipment, when working and used correctly, will produce a superior and more productive outcome.
The following information is a guide to the correct care of machinery and is designed to assist cleaners in minimising the occurrence of machinery failures.
Scrubbing Machines
Prior to use:
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Disengage the charger.
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Fill your machine with fresh water and dilute the recommended amount of chemical to your clean water tank.
(Refer to the cleaning schedule for chemical dilution and use.) -
Attach the pad holder/s to the machine by hand and attach clean serviceable scrubbing pad/s.
(Never lower the drive head and rattle the pad holders on — this will cause damage and will be deemed misuse.) -
Ensure the cap on the drain hose is affixed correctly. (If not affixed, suction will be greatly decreased.)
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Attach the clean squeegee assembly.
Your machine is now ready for use.
⚠️ Do not allow the dirty water tank to overfill — this will damage the vacuum motor and result in lack of suction or motor failure.
⚠️ Do not tamper with or remove the float in the dirty water tank.
⚠️ Make sure the dirty water tank is emptied at regular intervals.
After use:
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Empty the dirty water tank and flush the tank. (Dirty water leads to insect infestation.)
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Remove the squeegee and rinse all channels out.
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Remove pad holder/s and pad/s and rinse.
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Rinse the underside of the pad driver deck.
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Lift the tank and place the machine on charge.
⚠️ Charger must not be switched on until the Anderson plug is attached.
⚠️ It is recommended that batteries be allowed to breathe — leave the dirty water tank raised if possible.
Buffing Machines
Prior to use:
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Check a clean serviceable pad is fitted.
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To replace the pad:
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Release handle locking lever.
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Move handle to upright position.
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Tilt machine up/back safely on rear rest.
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Compress centre of pad to ensure clip fits snug.
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Ensure pad clip locks on the second click. (Failure may result in injury or floor damage.)
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Lower machine to operational position.
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Affix gas bottle correctly to gas hose.
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Tighten connection and check for leaks using soapy water.
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Check oil level. (Low oil may prevent starting.)
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Turn gas on slowly.
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Set accelerator lever to start, depress start button.
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If fails to start:
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Check gas is on.
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Check oil levels.
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If safety valve shut off — turn gas off, release pressure, reattach hose, slowly turn gas on.
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After use:
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Turn gas valve off.
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Dust down machine. (Failure to keep clean may result in operational issues or fire.)
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Remove buffing pad, rinse in warm water, dry, and replace with clean dry pad.
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Store hot buffer away from chemicals and flammable materials.
Swing / Inline Buffers
Prior to use:
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Check electrical lead and test/tag date. (Report damage immediately.)
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Affix pad holder and buffing pad/brush.
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Plug in and switch on.
After use:
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Switch off machine and wall socket.
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Roll up cord.
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Remove pad/brush and clean.
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Dust down machine. (Never use running water on electrical equipment.)
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Store neatly in designated area.
Vacuum Cleaners
Prior to use:
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Check lead and test/tag date. (Report damage immediately.)
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Ensure dust bag is empty.
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Check hose fittings and floor tool for damage.
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Plug in and switch on.
After use:
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Turn off machine before unplugging.
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Empty dust bag.
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Roll up cord.
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Store away from water with cord safely stored.
Fringe Mops
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Clean off at end of shift.
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Wash at regular intervals.
Mops & Buckets
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Clean/rinse before and after use.
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Leave mops to dry — do not leave in dirty water.
EQUIPMENT CARE PROCEDURES SUMMARY
SCRUBBING MACHINE — Daily Procedures:
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Drain and rinse recovery tank.
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Drain chemicals from solution tank.
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Wipe machine over with damp cloth.
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Wash/check pads at end of shift.
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Place on charge after use.
BUFFING MACHINE — Daily Procedures:
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Check dust bags, empty if required.
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Check/wash/swap buffer pads daily.
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Dust motor filter.
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Dust entire machine.
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Wipe machine with damp cloth.
Gas bottle checks:
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Before use and on gas change — check connections with soapy water leak test.
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Ensure stop plug is installed in empty bottle valve.
MOPS, BROOMS AND BUCKETS — Daily Procedures:
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Rinse and hang mops.
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Clean mop buckets.
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Clean brooms.
Machinery Trouble Shooting Guide
(Refer to the original document for full troubleshooting matrix — all issues and remedies to be included in web copy.)
Section 5.0 — Assessment
Outcomes:
At the end of this session, participants will be able to:
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Identify and understand the safe operation of:
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Auto Scrubber
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Buffer
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Vacuum Cleaner
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Understand importance of and demonstrate correct maintenance and operation of all cleaning equipment used.
Machinery Trouble Shooting Guide
Scrubbing Machine |
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Problem |
Possible issue |
Remedy |
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Pads are not rotating |
Machine has tripped fuse |
Press reset button |
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Fuse has blown |
Check fuse |
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Drive motor has failed |
Advise Regional Manager |
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Water feed to pads low or nil |
Lack of water flow |
Increase water flow. |
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Filter blockage |
Check external water filter |
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Blockage in water tank |
Rinse clean water tank. |
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Lines blocked |
Advise Regional Manager |
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Lack of Suction |
Loose cap on drain hose |
Affix cap to drain hose correctly |
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Blockage in tank |
Clear internal area of tank where suction hose attaches |
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Blocked hose |
Remove hose and flush out |
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Safety Valve (Ball) stuck up |
Check safety ball is in the base of the safety valve cage |
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Squeegee blocked |
Remove and clean |
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Damaged suction hose |
Advise Regional Manager |
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Vacuum motor blown |
Advise Regional Manager |
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Dirty water tank lid incorrectly fitted. |
Reposition to ensure lid seals correctly. |
Machine leaving water on floor |
Squeegee blocked |
Remove and clean |
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Squeegee rubber dirty |
Clean squeegee blade |
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Squeegee arm adjustment |
Minor adjustment required |
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Rubber blade worn out |
Rotate blade if other side new or Advise Regional Manager |
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Squeegee arm damaged |
Advise Regional Manager |
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Machine Stops |
Fuse blown |
Reset or replace |
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Connection problem |
Check connections |
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Batteries not charged |
Check charger |
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Batteries past serviceable life |
Advise Regional Manager |
Where a split shift is completed please ensure that the machine is left on charge between shifts. |
Vacuum Cleaner |
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Problem |
Possible Issue |
Remedy |
Won’t power up |
Lead or Switch faulty |
Advise Regional Manager |
No or lack ofsuction |
Blocked hose, hose pipe, floor tool |
Clean and replace |
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Dust Bag full |
Empty and replace |
Machinery Trouble Shooting Guide
Buffing Machine |
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Problem |
Possible Issue |
Remedy |
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Machine won’t start |
Gas valve turned off |
Check that gas is turned on |
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Gas empty |
Replace gas bottle |
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Loose lead to starter |
Check and attach where required |
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Gas safety valve has tripped |
Turn off gas, release pressure in line by removing gas hose from bottle, reattach gas hose, slowly turn gas back on. |
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Throttle not set correctly |
Place on start position |
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Low oil pressure |
Check oil and top up is required |
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Accelerator Cable Broken |
Advise Regional Manager |
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Battery failed |
Advise Regional Manager |
Do not attempt to start with jumper leads as this could lead to personal injury and may cause a fire. |
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Gas leak |
Connections loose |
Remove and refit hose |
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Rubber O Ring stuck in old Gas bottle |
Check and replace where possible |
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O Ring missing |
Advise Regional Manager |
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Broken or Damaged Hose |
Advise Regional Manager |
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Buffing Pad won’t stay on holder |
Buffer clip not installed properly |
Depress centre of pad and re attach. |
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Buffer clip broken |
Advise Regional Manager |
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Do not attempt to repair any hoses or fitting as this must be completed by a qualified technician. |
Swing / Inline Buffer |
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Problem |
Possible Issue |
Remedy |
Machine wont power up |
Lead, switch or motor, faulty |
Advise Regional Manager |
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Pad won’t stay on |
Buffer Clip |
Depress centre of pad and re attach. |
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Buffer clip broken |
Advise Regional Manager |
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